When you have had the unfortunate event of being in a automotive collision, the last thing you need is to have a bad experience with an auto body shop not doing their job. A good auto body shop will fix your car back to pre-loss condition, both in appearance and in structural and mechanical integrity. A great auto body shop will almost make you feel like the accident never happened. They should start with customer service better then you get at a good restaurant.

They should ask if everyone was OK after the accident, generally, they should be more interested in your needs and concerns then their own profit margins. The sad thing is there are many body shops that are just in it for a quick buck and do not have the customer skills or even the repair skills to do the job you, or your insurance company, is paying for. So how do you weed those shops out?

Following are certain steps that you should follow if you are unsatisfied with the repair job done by the auto body shop:

I am going to give you some information about the industry that will hopefully help to make that informed decision a little easier. First, do not let your insurance company tell you where to have your vehicle repaired, in most cases they have contracts with the shop to save them money in exchange for sending them your vehicle. in this case the insurance company saves money, the shop gets the work but has to cut corners to keep the cost down for the insurance company. And you, the one that pays the insurance company all those inflated premiums, and pays the body shop your deductible gets a substandard repair. The insurance company may say “if you don’t take the job to our repair shop we can’t guaranty the work”, the fact is any and all good auto body shops guaranty their work for as long as you own your car, if they don’t, go somewhere else.

All you need to do is explain clearly what you think is not repaired properly and what needs to be repaired. In case, the manager or the shop-owner fails to help you, move on to Step 2.

Body work is also important for your vehicle. Dings will happen and so will dents. Nothing takes away from the look of a car than body damage. Thankfully it can usually be quite easy to make your car look like brand new with a company that does good auto body work.

Ask if the body shop is on any insurance programs or direct repair programs, if they are ask why? the only reason I know why a auto body shop would agree to be on a program would be to get work that they could not get on their own. Again this does not mean just because they have a direct repair program they are not a great shop, but if they have 20 then I would be a little concerned? Ask them to explain.

Many car owners will buy an old car that runs great but has a bad paint job and structural damage. Within a few weeks of getting that car, they could be driving it down the road and no one would suspect it was rusted and severely dented thanks to the hard work of companies that do body work and paint jobs for cars in the Los Angeles area. There really is no better way to make your car look new again.

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Tags: accidents, auto, body, business, Cars, collision, insurance, parts, repair, shopping, tools, travel, Trucks, vehicle, Vehicles